Across perspectives
Perspective intelligence and conflict mediation
“My team is full of smart people, yet in every tough meeting they hide for the real pain and then complain about it in the corridor later.”
“I see the same pattern every quarter: silos fight for their own metrics, we indirectly point to the conflict in PowerPoint, yet fundamentally nothing changes.”
“I can feel the tension in the room, but instead of naming it, we hide behind processes and emals: execution suffers in silence.”
You recognize the pattern: people don’t touch conflict. Smart people avoid the real issues. Silos compete instead of collaborate. Tension sits under the table while the agenda moves on. A resistance-army builds underground, sabotaging real progress. Tension and fear make your team avoid sensitive issues, while you know it would be better to tackle these head-first.
Discussing the Undiscussable is the solution. I work with teams to discuss what matters: what’s the real objective, what’s the current reality, and what’s derailing us from achieving our goals? What is needed to enforce change, and how can we make it happen right away? New perspectives are hidden in the things we avoid to say. When we say them, progress is guaranteed.
“In many teams I work with, tensions are clearly present. But rather than deal with the tensions in an open and constructive conversations, discomfort is avoided and ignored. While the solution to underground friction is to explore the tension: find out what we agree on, and explore what one issue we have different views about. I’ve seen so often that teams can grow from facing the brutal truth, in a culture of respect and trust. The real, fundamental disagreement in a team can be overcome when we honestly talk about both sides of the dilemma, and find out where they meet.”
Information
You are losing value when no one dares to drag the real conflict into the open, so silent resistance and silo-wars quietly kill execution. Let’s make your next tough talk a turning point.
Want to brainstorm how your team can open up and talk about what needs to be said?
You are losing value when no one dares to drag the real conflict into the open, so silent resistance and silo-wars quietly kill execution. Let’s make your next tough talk a turning point.
Frank made us reflect on barriers to collaboration and our silo-attitudes. He is instantly trusted by the team, and gently confronts us with our own mindset.
Mahrou Kharazi
Product Manager at Philips Healthcare
Frank made us reflect on barriers to collaboration and our silo-attitudes. He is instantly trusted by the team, and gently confronts us with our own mindset.
Mahrou Kharazi
Product Manager at Philips Healthcare